frequently asked Questions

Questions about our product

250g baking mix makes about 1 loaf of 500g

500g baking mix makes about 2 loaves of 500g each

The finished bread can be stored in the refrigerator for at least 7 - 10 days in a jute bag or tea towel.

Preferably in a place protected from sunlight.

Because of the vitamins, it is also important to store the mixture in a place that is not exposed to light.

Best in the Ketoreto jute bag or in a tea towel in the fridge.

The bread freezes wonderfully. Ideally, cut it into slices and allow the slices to thaw daily.

Two slices (60g) per person are recommended. Of course, you can eat a lot more.

Questions about our online shop

As a rule, you can look forward to receiving your baking mix 2-4 working days after ordering.

We ask for your understanding if there are any delays.

We ship free of charge for orders over €50.00 in Austria and €70.00 in Germany.

You can find further information about our current shipping costs and conditions here

Yes, we also deliver our products to Switzerland.

For orders over 350.00 € we deliver free of charge, for orders below this amount we have to charge you 55.00 € for shipping.

Of course, all you need is an account with KLARNA.

Simply select "Invoice with Klarna" as the payment option in your shopping cart.

Important, this payment will be transferred directly to KLARNA and NOT to Ketoreto®️. You will receive information about this by email from KLARNA

Very easy!

To become a dealer you just need to fill out our dealer form.

We will check this and contact you shortly afterwards.

Questions about our company

She invented it, Sarah Gahr

You can find out more about her story here.

➡️ The story behind Keto-Reto

No, unfortunately not.

We are a small company based in the Lungau region of Salzburg.

The baking mix is ​​mixed with love directly on site and shipped from our online shop at any time and throughout Europe.

The trust and satisfaction of our customers is very important to us.

If you are dissatisfied with your order or have other concerns regarding our shop, please contact us!

Please send us your request by e-mail or call us directly.

Sarah Gahr | Sonndörfl 50 | 5573 Weisspriach | info@ketoreto.at | +43 664 659 0606

telephone opening hours:

Mon-Fri: 10.00 - 17.00

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